Informacje o stanowisku

responsibilities :

• Act as the primary analytical partner for international markets using the Point of Sales system, supporting them in understanding system capabilities and translating their business needs into clear functional requirements.
• Gather, structure, and evaluate market requirements, ensuring alignment with global sales processes and identifying impacts on existing functionalities.
• Analyze incidents, defects, and market feedback to determine root causes from both business‑process and system perspectives, and provide well‑founded recommendations for solutions.
• Collaborate closely with development, operations, and service providers to clarify requirements, validate solution proposals, and ensure that system enhancements meet business expectations.
• Support markets in planning upcoming software changes and releases, including assessing readiness, reviewing scope, and explaining functional impacts.
• Review and test system implementations, new features, and bug fixes from an end‑to‑end process perspective to ensure high quality and compliance with market needs.
• Facilitate workshops, discussions, and requirement clarification sessions with markets and cross‑functional teams to support aligned decision‑making and efficient delivery.
• Contribute analytical insights that help shape future improvements of the POS system, including process optimizations and enhancements to the user experience.

• Solid understanding of business and sales processes within a global, multi‑level organization; experience in the automotive industry is highly desirable.
• Strong analytical mindset with the ability to interpret complex process interactions and translate business needs into clear functional requirements.
• Good understanding of technical concepts such as Microsoft Windows environments, networks, and relational databases, including the ability to read and interpret XML and JSON structures would be an asset.
• Working knowledge of REST APIs (GET, POST, PUT) and common data formats such as CSV would be an asset.
• Excellent communication skills, including the ability to explain complex topics to both technical and non‑technical stakeholders.
• High customer orientation, proactive mindset, and the ability to work independently while collaborating effectively within cross‑functional teams.
• Fluent English skills; German language skills would be an asset.

• private medical care
• flexible working time
• retirement pension plan
• no dress code
• coffee / tea
• parking space for employees
• Hybrid work opportunities
• Cafeteria benefits system
• Co-financing of a sports card

Kraków - Oferty pracy w okolicznych lokalizacjach