Informacje o stanowisku

Main Purpose of the position:

Ensure the daily operation and support availability of the manufacturing IT systems in the agreed SLA together with other teams.

Take part in the implementations of standard systems and processes. Find further opportunities to drive more standardization (removing legacy/non-standard apps/systems).

Manage the user support and effectively facilitate the use of other established regional or global teams e.g. Network team, Server Team, Helpdesk, or outsourced services e.g. MPS.

Principal Duties:

1. Follow Goodyears standards, procedures, and guidelines to ensure IT continuity, mainly around ITIL principles:
   
   - Incident Management (Reporting, recording, and resolving incidents)
   
   - Change Management & Configuration management (Requesting, implementing, approving, and documenting changes)
   
   - IT Continuity / Disaster Recovery (as part of Business Continuity: Disaster recovery documentation and agreed SLA)
2. Manage configuration, maintenance, and monitoring of the factory server and network systems:
   
   - Coordinate or perform the installation, configuration, and upgrade of the apps/hardware/OS
   
   - Determine and authorize users of resources based on business owners approvals
   
   - Schedule and manage backup and restore procedures
3. Manage the configuration and maintenance of factory shopfloor IT systems:
   
   - Coordinate or perform installation, configuration, and upgrade of shopfloor systems

Goodyear is one of the world’s largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. For more information about Goodyear and its products, go to

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individuals race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

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