Informacje o stanowisku

Our client is a prestigious company operating in the selective products industry for several decades, specializing in the sale of premium products. With brick-and-mortar stores and an online store, they provide their customers with free shipping, returns, and attractive financing options for purchases.

Manager/Specialist e-commerce (B2C)

We offer:

Responsibilities:

• managing the development and improvement of the online sales channel, including:
  • content, appearance, functionality of the website, and proper product exposure;
  • online marketing including SEO, SEM in search engines, and social media;
• responsibility, control, and optimization of sales processes including:
  • responding to inquiries regarding product specifications and prices;
  • processing orders and communicating order fulfillment statuses to customers;
  • responding to customer inquiries regarding processed orders;
  • post-sales support and handling of complaints;
• collaboration and management of a 3-person customer service team
• monitoring market trends in the e-commerce sector, especially competition, and implementing solutions to improve results
• setting quantitative and qualitative goals for the team along with performance evaluation
• ongoing reporting of results and analysis of the effects of taken actions;
• collaboration with courier service providers and payment system providers

Requirements:

• several years of experience and knowledge of B2C e-commerce sales specifics
• ability to work with clients
• analytical, sales, negotiation, and teamwork skills
• fluent knowledge of SEO/SEM mechanisms and proficient use of Google Analytics, Trade Watch, Google Ads

Additional advantages:

• attractive salary (employment contract or B2B)
• benefits and work tools
• stable employment with an industry leader
• good atmosphere in the team

We kindly inform you that we will only respond to selected applications.



TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

Warszawa - Oferty pracy w okolicznych lokalizacjach