Manager Quality Systems Engineering

Your responsibilities

• Provide strategic leadership for the eQMS, eLMS, and other quality systems supporting the global QMS.
• Ensure systems are safe, modern, efficient, compliant, and enable organizational agility.
• Oversee system operations, maintenance, and enhancements, ensuring reliable performance and continuous improvement.
• Drive the implementation of new functionalities, modules, and technology upgrades across quality systems.
• Partner with IT, vendors, and process owners to deliver effective system solutions that meet business requirements.
• Manage vendor relationships, contracts, and performance to ensure high-quality support and service.
• Establish governance for quality systems, including policies, procedures, and compliance requirements.
• Lead and develop a team of specialists, providing mentorship, guidance, and performance management.
• Partner with business stakeholders to identify opportunities for system improvements and ensure alignment with organizational goals.
• Promote best practices in system use and provide training support.
• Monitor industry trends and emerging technologies to ensure systems remain innovative and competitive.
• Oversee QARA communications, ensuring clear and consistent messaging across the company.
• Maintain QARA communication channels and intranet/webpage.
• Lead the creation and distribution of QARA newsletters and announcements.
• Drive initiatives that increase transparency and awareness of QARA activities and achievements.

Employer requirements

• Extensive experience managing enterprise-level quality systems (eQMS, eLMS, or similar).
• Strong background in system administration, project/product management, and process improvement.
• Proven leadership and people management experience.
• Excellent collaboration and communication skills with the ability to influence across all levels of the organization.
• Solid understanding of compliance standards and regulatory requirements in quality systems.
• Vendor and budget management experience.
• Strategic mindset with a passion for leveraging technology to improve quality processes.
• Strong communication skills with experience managing internal communications or employee engagement initiatives is a plus.

What employer offers

• An open corporate culture, supportive atmosphere
• Permanent employment and stable working conditions
• High innovation pace and interesting med-tech products
• Cafeteria benefit system covering private medical care etc.
• Support in further training and development opportunities
• Modern office with comfortable working environment
• Onboarding program provided with close cooperation with your LM and the team
• Support in further training and development opportunities

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.