Manager – Operational Risk

Apply for the Manager – Operational Risk role at ING Poland. This position focuses on leadership and strategic oversight of IT risk across the bank and the Group.

Employment Type

Full-time, employment contract, Katowice (hybrid)

Responsibilities

• Identify, assess, monitor, and report IT risks at a strategic level, enabling effective dialogue with the Bank’s Management Board and Supervisory Board, including constructive challenge and escalation.
• Optimize methodologies and procedures related to IT risk management.
• Collaborate with ING Group and the Bank’s subsidiaries on IT risk topics.
• Participate in projects related to IT and non‑financial risk management.
• Provide expert advisory and training on IT risk management principles and regulatory expectations.
• Build and maintain strong relationships with internal stakeholders, acting as a trusted business partner.
• Lead and develop a team to support departmental strategy and foster professional growth.

Qualifications

• University degree in a technical or scientific discipline (e.g., computer science, engineering, mathematics).
• Extensive hands‑on experience in IT risk management, including deep knowledge of IT infrastructure, cybersecurity, and technology‑related risk frameworks.
• Proven ability to identify and mitigate IT risks in complex environments.
• Strong ability to assess and credibly challenge the operational IT units in their IT risk assessments and mitigations.
• Experience in leading and developing teams of technical professionals.
• Strong analytical skills with the ability to interpret complex technical data, connect facts, and anticipate risk scenarios.
• Decisive and solution‑oriented mindset, especially in dynamic and changing environments.
• Excellent communication and influencing skills, with the ability to translate technical concepts into business language.
• Ability to build long‑term relationships and collaborate effectively across departments.
• Fluent English (spoken and written) at minimum C1 level.
• Professional experience in IT Security / CISO, risk, or audit functions within banking or financial services, with a focus on IT.

Preferred Qualifications

• Professional certifications in IT risk management or IT audit.

Benefits

• Co‑financing for training and courses, access to e‑learning platforms.
• Medical package and life insurance, Mindgram platform with specialist consultations.
• Employee Pension Program and Oncological Prevention Program.
• Additional days off for family, volunteering, and health prevention.
• Flexible parental leave and childcare days.
• Stable organization with Top Employer certificate, ESG and social responsibility initiatives.
• Choice of equipment (laptop, smartphone) with possible reimbursement program.
• Team trips, family events, sports tournaments.
• Green office spaces and relaxing areas.