about-project :

Manages one or more information Systems or Services functions for a specific user group/functional area/region or the entire organization. Responsible for analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management. Provides overall leadership to the effort required to protect the companys data, tools and information systems. Ensures infrastructure architecture standards to maximize efficiency and support platform compatibility.

responsibilities :

Business Relationship Management:
- Collaborates with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies.
- Drives awareness of change management activity for high category services ensuring that the business impact of change activity is understood and risks to business processing highlighted.
- Interfaces with the business on all technology matters, understands their key drivers and communicats between business and management on issues and projects.
- Drives metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
- Accountable for accurate and timely delivery of monthly reporting to the business.
Strategic:
- Defines, develops and implements a department strategy, which contributes to the business strategic direction.
- Develops and communicates an understanding of the business strategy as it pertains to other IT Departments.
- Understands and communicate as business strategy and develop application and technical infrastructure to support this strategy.
Financial
- Financial Management/Cost Center Management; forecasting of costs and management of IT financials for your IT cost center including variance analysis.
- Responsibility for financial forecasting and cost management of group IT function.
- Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
IT Services
- Delivers IT services in line with business requirements to internal customers, standardizes platforms, and ensure Hardware/Software/Solution meets baseline compliance and implementation standards.
- Accountability for the overall provision of an end to end IT service across agreed services.
- Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
- The communication and management of operational IT service issues.
- Collaborates with internal IT teams to effectively deliver services to end users.
- Identifies, tracks and manages key operational risks to the service, providing strong co-ordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance.
- Accountability for the provision of a reliable and stable service which meets the customers needs and is sustainable.
- Selects, develops, and evaluates personnel to ensure the efficient operation of the IT function.
- Performs other duties as assigned.

requirements-expected :

Completed university degree in a subject or related field.
Proven experience in managing IT teams and working with decentralised and international teams.
Excellent communication and collaboration skills, with the ability to work effectively in a global environment.
Fluency in English required.

benefits :