Manager, Global People Systems & Operations

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Job Req Number: 101029

Would you like to help us set the scene for DSV’s global HR tool in close collaboration with our stakeholders? Do you have experience with providing end user support within SAP SuccessFactors? Then join us to make your mark on our growth journey. Currently our modules contain Employee Central, Time off, Onboarding, Recruitment, Recruiting Marketing, Performance Management and Succession. We have an ambitious plan to onboard the remaining countries and implement more payroll integrations in the upcoming years all while supporting the current 83 countries leveraging the solution.

As a member of the Global People Systems & Operations team your major responsibilities will be:

• Lead a global Global People Systems & Operations Services team in supporting DSV Employee Central (an SAP SuccessFactors product), DSV’s global HRIS system, while maintaining a customer centric mindset.
• Build and maintain a strong functional Global People Systems & Operations Services team through effective recruiting, training, coaching, team building and succession planning.
• Support the Manager, Employee Central Projects, Global People Systems & Operations in the identification and implementation of enhancements, new SAP SuccessFactors modules, and business process re-design
• Works with end users to identify and resolve reported issues inclusive of performing data reporting and analysis, troubleshooting issues, and working with IT to resolve.
• Monitors the AD user accounts, checking consistency with DSV Employee Central data.
• Ensures efficient processes, data integrity, regulatory compliance, and develops processes that are designed to improve system utilization and end-user friendliness.
• Contribute to definition, communication & implementation of DSV Employee Central policies, procedures and best practices.
• Maintain DSV Employee Central data integrity by establishing audit procedures to ensure accuracy.
• Understands EU laws, data privacy, security and labour requirements that impact DSV Employee Central setup and maintenance to ensure compliance.
• Stay current on SAP SuccessFactors release strategy and support the rollout of new features and functionality into the DSV Employee Central roadmap as appropriate

Required Skills:

• Highly motivated, resourceful, results driven and persistent. Ability to think strategically, gather and analyze information in order to make appropriate decisions
• Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members.
• Ability to influence, motivate, and collaborate with others.
• Efficiently identifies and resolves problems
• Ability to effectively communicate technical information to non-technical users
• Make day to day decisions used to support strategic direction
• Leverage business acumen in dealing with internal customers to drive the Global People Systems & Operations roadmap and prioritization discussions
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect, follows through on commitments
• Ability to maintain the highest level of discretion and confidentiality
• Prioritizes and plans work activities, possesses strong organizational skills

Education and Experience:

• Minimum Bachelor’s Degree in business, human resource management, information technology, or related area of study required.
• 5+ years prior work experience, in an HRIS, HR or IT project management role implementing and supporting HR applications for a large organization including experience in one or more of these areas of focus: HR applications for Core HR, Recruitment, Onboarding, Performance, Succession, business process redesign, system enhancements, new development, reporting, user support and training.
• Minimum of 3 years’ experience in HR related systems administration (SAP SuccessFactors preferred), payroll processing, functional support, and enhancement development required.
• Advanced skills in MS Excel.

Languages:

• Proficient Level of English (spoken & written)

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern and ergonomic office
• Yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.