Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Diebold Nixdorf
1. 5. 2024
Informacje o stanowisku
technologies-expected :
SQL
about-project :
We are looking for a Support Engineer (L2) to join our Maintenance & Support team of 30 specialists responsible for support of key international retailers worldwide. In this role you will troubleshoot and resolve software related issues within agreed timeframes. As this role is within a software organisation it is a great starting point for an IT focused career.
responsibilities :
Troubleshooting and resolving software and database related issues within agreed timeframes and in line with internal Maintenance & Support processes,
Resolving incidents through system, application logs and other available data analysis,
Ensuring proper performance of IT supported systems,
Standard and ad hoc reporting,
Cooperation with the technical field team.
requirements-expected :
Minimum 1-year experience in an IT support role,
Communicative English – at least B1/B2,
Willingness to work in a shift system – 24/7 on rotation,
Communicative Polish.,
Minimum knowledge of network concepts (TCP/IP),
Knowledge of MS SQL / Postgres databases and Linux and Windows 10/11 + Windows Server operating systems
offered :
Great, supportive team
Mentoring and free access to e-learning platforms
Flexi-Time & hybrid working
As preferred either Employment Contract or B2B cooperation
Private medical care with family option
Life and accident insurance
IT Events & conferences (hackathons; .NET Developer Days, etc.)
Multicultural work environment
International assignments and projects
Casual dress code and plenty of free parking spaces (when working from the office)
