Low Voltage Services Product Manager (m/f/d)

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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power—today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton was founded in 1911 and has more than 92000 employees around the globe. In 2024, we generated $25 billion in sales and we served customers in more than 160 countries.

We Make What Matters Work. Are you ready to help shape the future of electrification and digital transformation?

Eaton is leading the way in delivering intelligent, scalable, and sustainable power solutions for mission-critical environments. With a strategic focus on Data Centres, Utilities, and Industrial segments, we are transforming infrastructure through Low and Medium Voltage switchgear, modular systems, and advanced transformer technologies—building on a long-standing legacy in Low Voltage Switchgear across global markets.

As part of our growth strategy, we are expanding the Product Line team and seeking a dynamic Services Product Manager (m/f/d) to drive portfolio innovation, market alignment, and commercial performance. This role is key to defining and executing service product strategies that meet evolving customer needs, maximise revenue and margin, and ensure operational excellence across EMEA.

In this role, you will lead the development and implementation of Eaton’s Low Voltage Services portfolio, covering both legacy switchgear brands and new product families. You will guide cross-functional collaboration to shape product roadmaps, manage lifecycle performance, and deliver customer‑centric solutions aligned with segment strategies. From pricing architecture and demand planning to R&D investment and digital enablement, this is your opportunity to influence the future of power distribution and contribute to a division that thrives on innovation, strategic partnerships, and business impact.

Low Voltage Services Product Manager (m/f/d)

This is a hybrid position (3/2), preferably based in Vienna (Austria), but also open to candidates located in Budapest (Hungary), Warsaw (Poland), Prague (Czech Republic), Hengelo (the Netherlands), or Bucharest (Romania).

What You’ll Do

• Service Offering Development
  • Design and roll out service offerings across Low Voltage product lines
  • Collaborate with Product & Portfolio Management to define value propositions and business models
  • Tailor implementation plans to local market needs and capabilities
• Legacy Portfolio Management
  • Manage service activities for legacy brands (e.g. MODAN, Capitole 40, Unitrol, MEMFORM)
  • Identify improvement opportunities and apply best practices regionally
  • Monitor KPIs including service revenue, customer satisfaction, and OPEX metrics
• Strategic Alignment & Support
  • Validate service value propositions and benchmark competitors
  • Align service strategy with Low Voltage Assemblies Product Line
  • Partner with Marketing to develop toolkits and campaigns
  • Support operations in offer implementation
  • Support Voice of Customer (VOC) activities and competitor benchmarking to identify best‑in‑class solutions
• Innovation & Future Services
  • Lead service development for Eaton’s xEnergy family (e.g. installation, commissioning, spare kits, service contracts)
  • Coordinate roadmap alignment with Digital, Product Management, and Key Account teams

Qualifications And Skills

• University Degree in Marketing or Engineering or related field
• 5+ years of Marketing experience; Services business and/or Switchgear experience would be an advantage
• Fluent in English, additional languages are an advantage, especially German
• Strong leadership skills to lead and influence others
• Excellent communication skills
• Demonstrated ability in the area of strategic process creation and implementation
• Creative thinker with a vision of how to drive the continuous improvement
• Ability to identify and implement new tools and processes
• Ability to articulate good balance of technical and commercial acumen
• Strong presentation and training capabilities

What We Offer

• Competitive compensation and benefits package
• Austria only: We offer a performance‑based and attractive salary in accordance with the collective agreement for the electrical and electronics industry. For this position, a gross annual salary of €59,015.46 is planned. Depending on qualifications and experience, an overpayment is possible.
• Flexible working solutions
• Excellent working environment – safety and ethics are important for us
• Culture & Values – we are more than the products we invent and produce – the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day
• Learning & Development – we invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University

At EATON we are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Other
• Industries – Appliances, Electrical, and Electronics Manufacturing