Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Ltd. and the leading provider of HVAC‑R solutions across EMEA. DENV serves as the sales, development and production headquarters for Europe, the Middle‑East and Africa, operating from Brussels and Oostende with production plants, sales subsidiaries and a network of distributors.

Daikin Europe Business Support (DEBS) is a competency centre located in Warsaw, focusing on process transformation, optimisation, standardisation and automation across supply, service, master data, controlling, financial reporting and HR.

Job Overview

As a Customs Process Administrator you will be central to Daikin Europe’s distribution network, ensuring smooth and compliant movement of HVAC systems and accessories across our EMEA warehouses.

Responsibilities

• In‑House Customs Operations
• Transit Management: monitor inbound T1 documents and Temporary Storage movements.
• Import Coordination: oversee daily checks in SAP GTS for bonded warehouse and free circulation processes, including preferential origin handling.
• Export Support: provide first‑line assistance, track exit confirmations, manage A.TR certificates and invoice declarations and maintain complete archives.
• Collaboration with External Agents: issue clearance instructions and ensure timely payment of import duties & other taxes.
• Maintain documentation and monthly reporting.
• Follow up on exit confirmations to ensure compliance.
• Intrastat Reporting: prepare and submit Intrastat reports in multiple EU countries.

Requirements – Experience, Education and Technical Skills

• Good coordination & ability to prioritise tasks
• Being able to communicate verbally and in writing at different levels
• High level of accuracy and timeliness in view of meeting official deadlines
• You possess good (business) analytical skills
• Eye for picking up errors
• SAP knowledge is an advantage (S4/HANA + GTS)
• Good computer skills e.g. Microsoft Excel (Knowledge of macros & VBA is a plus.)
• Preferably you have relevant experience with Incoterms, customs formalities, VAT and logistical processes

Interpersonal Skills

• Special focus on improvements proposing, executing and leading (process or way of working improvements)
• Affinity to work in an international trade and customs environment, but keeping a practical focus
• Confidence in communicating with different parties at all levels is essential (authorities, external providers, international colleagues, etc…)
• Team player, looking for cooperation, consultation and teamwork on regular base with colleagues of own and other departments
• You have strong analytical skills and are able to detect and solve problems quickly and independently.
• A good command of English is essential

What We Offer

• Professional development in a fast‑growing branch of an international manufacturing and trading company
• Annual performance bonus based on performance appraisal
• Christmas bonus
• Health insurance (your contribution is only 1 PLN/month)
• Group Life and Disability Insurance (your contribution is only 1 PLN/month)
• Sports and culture card with Kafeteria system (your contribution is only 13 PLN/ month)
• Business travel insurance (occasional trips to Belgium will be required)
• Team and integration budget
• Flexible start time, between 7:30 and 10:00 am
• Discount on Daikin products (50‑55%)
• Access to internal training platform
• English language classes

Daikin Europe is a subsidiary of Daikin Industries Ltd. and a leading provider of heating, cooling, ventilation, air purification and refrigeration technology across Europe, Middle East and Africa. The company designs, manufactures and markets a broad portfolio of equipment and tailor‑made solutions for residential, commercial and industrial applications. With over 12 000 employees and 12 major manufacturing facilities across the region, Daikin is committed to sustainable and effective solutions and values the contribution of each employee.

Good climate starts with people. At Daikin, you will work in a positive environment backed by trust, creativity and continuous improvement, where learning and growth opportunities abound.