Provide advanced technical support and assistance to end-users, resolving hardware and software issues promptly and effectively.
Manage user accounts, permissions, and access control, including password resets and account provisioning/de-provisioning.
Implement and enforce security policies and best practices, ensuring the protection of sensitive data and compliance with security regulations.
Maintain an inventory of IT assets, including computers, phones, peripherals, and software licenses.
Participate in the implementation of IT projects.
Manage relationships with hardware and software vendors to facilitate warranty claims, repairs, and procure necessary equipment.
Our requirements
Bachelor’s degree in computer science (equivalent) and two years of experience.
3-5 years of experience required if no degree.
Working knowledge of Microsoft Active Directory, Microsoft M365 technologies, Windows OS, Android and Apple iOS, administration and security, deployment and management, automation technologies.
Experience with performing extensive hardware, network and software troubleshooting.
Excellent problem-solving and critical thinking abilities to diagnose and resolve technical issues efficiently.
Strong verbal and written communication skills, as you will interact with end-users of varying technical backgrounds.
Ability to work effectively in a team and collaborate with other IT professionals.
Fluency in Polish.
Communicative in English.
What we offer
The opportunity of professional development.
Interesting and challenging job in international environment.
Internal and external trainings.
Package of employee benefits: Multisport, company social benefits fund, PPE, annual bonus.