responsibilities :

Manages daily administration of the LMS (Cornerstone), including integration of internal and external e-learning content, coordination of classroom event management and related communications, global e-learning assignment management, and user integration support in collaboration with HRIS departments.
Acts as the second-level technical escalation point for Local Key Users, providing guidance and empowerment to handle front-end queries independently.
Conducts root cause analysis to identify and eliminate recurring technical issues, focusing on long-term resolution rather than temporary fixes.
Provides training and support to instructors and learners on how to use the LMS effectively. Creates clear instructions and technical documentation to standardize processes and minimize repetitive support requests.
Standardizes, collects, and analyzes LMS usage data and reports, monitoring learner progress and identifying areas for improvement.
Collaborates with internal teams and 3rd-party e-learning providers to clarify technical specifications and coordinates with external consultants on larger projects.
Provides input on the quality and user experience of e-learning content to ensure high engagement and acceptance.

requirements-expected :

Bachelor’s degree in Information Systems Management, Business Informatics, or related field
English language level allowing business communication
Relevant experience with LMS administration or technical system configurations
Career-changer or tech-savvy professional with passion for logical problem-solving
Experience with e-learning authoring tools is an advantage
Presenting level of commitment, responsibility, ownership
Enhancing cross team cooperation
Ability to establish priorities

offered :

benefits :

requirements-expected :