Informacje o stanowisku

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

The Technical Rollout Manager will be responsible for the successful support and adoption of digital consumer solutions in the markets or global teams, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up on risks and mitigations required for successful adoption.

You will act as a liaison between Business functions and IT delivery teams, coordinating with other IT teams and third-party companies to deliver their specific initiatives on time and within agreed budget plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.

What will you do - Responsibilities:

Business Relationship Management:

• Provide functional expertise on Digital Consumer processes and solutions, ensuring end-user adoption.
• Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
• Be a Partner & Consultant (“Understand the Business & Processes”).
• Translate Business needs into simple Solutions (“Make things happen”).

Change Management:

• In regards to new projects/major enhancements, analyze the requests coming from the demand funnel, including feasibility of the business request in the context of the standard application solution and the impact on the GRM (global versus local).
• Coordinate and conduct application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.

Project Management:

• Design business processes.
• Configuration and configuration coordination from external parties, unit testing.
• Definition and rollout of standards and templates.
• Potentially participate in training the business community (key users).
• Ensure transfer of knowledge/expertise from external consultants.

Who are we looking for - Requirements:

• University degree or equivalent experience in similar roles.
• Minimum 3 years of experience as a project manager, project coordinator (or equivalent) role with digital.
• Ability to understand and use various CMS, eCommerce backend systems, etc.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

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