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Legal Operations Analyst, Officer Miejsce pracy: Gdańsk Technologies we use Expected Power Query Pivot Tables VBA SQL Your responsibilities Matter Management & eBilling (ONIT): Administer and optimize the ONIT eBilling platform: resolve vendor onboarding issues, rate card conflicts, invoice submission errors, and implement billing rules Monitor invoice lifecycle in ONIT, inclusive payment oversight and payment status updates Maintain and support matter data hygiene (budget issues, workflow phase issues, timekeeper rates) and enforce Outside Counsel Guidelines (OCGs) within ONIT Developer & Automation Skills: Design, configure, and maintain ONIT eBilling workflows, billing rules, and integrations with Finance/AP systems Develop custom scripts, automations, and API integrations to streamline invoice lifecycle (submission, review, approval, payment) and reporting Troubleshoot and resolve ONIT platform issues (vendor onboarding, rate card conflicts, invoice errors, data hygiene) Process Improvement & Technology Enablement: Map and improve legal operations processes using Lean/Six Sigma methods Evaluate and implement new Legal Ops tools (ONIT, ServiceNow, Third Party Benchmarking tools); write procedures and quick reference guides; deliver training and support Vendor Management & TPRM: Lead onboarding for law firms and legal vendors in ONIT; coordinate with Risk Analyst on Third-Party Risk Management (TPRM) reviews and updates Manage timekeeper rate analysis, benchmarking, and approvals; support preferred-provider programs Governance & Compliance: Ensure compliance with OCGs, billing rules, and financial controls; maintain accurate records for audits and management reporting Partner with Finance and AP on monthly close activities, accruals, and reconciliations Our requirements Bachelor’s degree in Business, Data/Analytics, Finance, Information Systems, or related field 3–5 years in Legal Operations, Finance, or Analytics supporting eBilling/matter management Hands-on experience with ONIT eBilling platform or similar platform a plus Advanced Power BI/Tableau skills; strong Excel (Power Query, Pivot Tables, VBA); SQL proficiency Experience with Python, Power Automate, or similar scripting/automation tools Familiarity with ServiceNow for legal support requests Understanding of legal spend drivers, timekeeper structures, rate cards, and OCG compliance Strong process mindset and stakeholder management skills Optional Experience with other legal tech platforms a plus Lean/Six Sigma certification or demonstrable process improvement results What we offer Permanent contract from day one Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off) Gold Medical Package for employees and their families (partner and children) Premium life insurance package and private pension plan Wide range of soft skills training, technical workshops, language classes and development programs Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice Variety of well-being programs Additional benefits available depending on the seniority of the role Benefits private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance flexible working time retirement pension plan extra leave Why this role is important to us The Legal Operations Analyst is a data-driven problem solver and technical specialist supporting the Legal Department’s matter management and eBilling processes. You’ll be the primary administrator for ONIT, the Legal Department’s eBilling tool, drive automation and reporting, and partner with attorneys, vendors, Finance, and AP to deliver efficiency and actionable insights. STATE STREET BANK INTERNATIONAL GMBH What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers