Informacje o stanowisku
Working model: hybrid
Working hours: 9am-5pm
Learning Program Manager will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. They proactively manage a customers’ training investment through regular meetings and quarterly reviews.
- Act as a Single point of escalation for customer queries.
- Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues.
- Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc.
- Provide periodic report on Queries and issue using spreadsheets.
- Min 2 years of experience in Program management / Coordination experience/ management in learning / training environment.
- Proficient in English and French, written and spoken.
- Experience in support and troubleshooting technology.
- High attention to detail.
- Ability to prioritize multiple functions, tasks and requests and manage work on time.
- Ability to lead reviews and monitor key success KPIs.
- Proven ability to consistently and positively contribute in a fast-paced environment.
- Proven project management, organizational and communication skills.
- Robust conflict resolution skills.
- Opportunity to be part of a global organization focused on development.
- Open-minded and multinational environment.
- Training & development opportunities including language courses.
- Professional development and a clear career path.
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
The Cognizant community:We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
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