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Learning Program Manager
  • Gdańsk
Learning Program Manager
Gdańsk, Gdańsk, pomorskie, Polska
Cognizant Technology Solutions Poland Sp. z o.o.
24. 10. 2024
Informacje o stanowisku

Working model: hybrid

Working hours: 9am-5pm





Learning Program Manager will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. They proactively manage a customers’ training investment through regular meetings and quarterly reviews.





Responsibility:


  • Act as a Single point of escalation for customer queries.
  • Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues.
  • Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc.
  • Provide periodic report on Queries and issue using spreadsheets.


Skills and Experience:


  • Min 2 years of experience in Program management / Coordination experience/ management in learning / training environment.
  • Proficient in English and French, written and spoken.
  • Experience in support and troubleshooting technology.
  • High attention to detail.
  • Ability to prioritize multiple functions, tasks and requests and manage work on time.
  • Ability to lead reviews and monitor key success KPIs.
  • Proven ability to consistently and positively contribute in a fast-paced environment.
  • Proven project management, organizational and communication skills.
  • Robust conflict resolution skills.


We offer:


  • Opportunity to be part of a global organization focused on development.
  • Open-minded and multinational environment.
  • Training & development opportunities including language courses.
  • Professional development and a clear career path.
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.




The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.



  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.


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