Learning Management System (LMS) Administrator

Nazwa pozycji Learning Management System (LMS) Administrator

Lokalizacja Warszawa, Warszawa, Mazowieckie, Polska

Firma Manpower

Dodano 23. 10. 2025

ZAKRES OBOWIĄZKÓW:

Creating Instructor Led and On the Job Trainings in the LMS

Building and maintaining complex Curricula and Programs

Editing and revising items, curricula, programs as needed

Creating and managing learner roles and direct assignments

Managing records and learning history

Pulling reports as needed

Providing audit support as needed

Acting as the initial point of contact for learners by answering inquiries and providing immediate resolution or escalating as appropriate.

Responding to and troubleshoot inquiries training course-related issues.

Supporting continuous improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) when necessary.

WYMAGANIA:

2-4 years of experience with LMS administration, customer service or case management

Bachelor’s degree or the equivalent combination of education and experience required

Experience with Veeva Vault Training (LMS for GxP Compliance) or other LMS systems preferred

Experience with a ticketing system/case management preferred (ServiceNow preferred)

Strong critical thinking and problem-solving skills

Experience working in a HR shared service center is a plus

OFERUJEMY: