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Learning Management System (LMS) Administrator
  • Warszawa
Learning Management System (LMS) Administrator
Warszawa, Warszawa, mazowieckie, Polska
ManpowerGroup Sp. z o.o.
10. 10. 2025
Informacje o stanowisku

Opis stanowiska pracy


Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!


This role manages complex requests to be executed in the Learning Management System. The LMS Administrator also handles troubleshooting, reporting, and client consultation requests. This role uses GXP-related systems in support of clinical, biometrics, regulatory affairs, medical affairs, manufacturing, and quality assurance functional areas. We offer hybrid work model. 

Tasks: 

  • Creating Instructor Led and On the Job Trainings in the LMS
  • Building and maintaining complex Curricula and Programs
  • Editing and revising items, curricula, programs as needed
  • Creating and managing learner roles and direct assignments
  • Managing records and learning history
  • Pulling reports as needed
  • Providing audit support as needed
  • Acting as the initial point of contact for learners by answering inquiries and providing immediate resolution or escalating as appropriate.
  • Responding to and troubleshoot inquiries training course-related issues.
  • Supporting continuous improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) when necessary.

Requirements:

  • 2-4 years of experience with LMS administration, customer service or case management
  • Bachelor’s degree or the equivalent combination of education and experience required
  • Experience with Veeva Vault Training (LMS for GxP Compliance) or other LMS systems preferred
  • Experience with a ticketing system/case management preferred (ServiceNow preferred)
  • Strong critical thinking and problem-solving skills
  • Experience working in a HR shared service center is a plus
The offer is for temporary job. 

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