Overview

Learning Consultant – Workday Success Plans. The Workday Success Plans Team delivers programs and services to help customers derive business value from their Workday applications, including feature demonstrations and full feature deployments.

Responsibilities

• Conduct research to understand customer questions and related Workday concepts.
• Deliver small-scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshoot product configuration to meet customer business requirements.
• Communicate responses and value to customers clearly and effectively.
• Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Provide one-on-one consulting guidance to accelerate feature adoption (Feature Accelerator).
• Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Maintain product expertise and Workday Certification(s) and stay familiar with the Workday roadmap.
• Keep up to date with industry practices and engage with customers on those topics.
• Help drive the creation of new programs to drive customer feature adoption.
• Provide additional advisory services such as Office Hours, configuration and business requirements reviews, one-on-one customer configuration designs, and deployments including full deployment of Workday features. Travel up to 20% may be required.

About You / Qualifications

Basic Qualifications

• 3+ years of IT implementation experience
• 3+ years of experience with Learning systems (e.g., PeopleSoft, SAP, Oracle, JD Edwards)
• 2+ years of software consulting experience

Additional Qualifications

• Workday Certification, or ability to certify in at least one of: Learning, Recruiting, and Talent
• Ability to understand Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations
• Ability to multitask and manage multiple engagements and deliverables
• Strong critical thinking to understand technical process issues and facilitate decision making
• Excellent verbal and written communication skills
• Bachelor’s degree or relevant work experience required; advanced degree preferred
• Additional languages: French, German, Italian or Spanish

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits. Please contact us to request accommodation.

Work Arrangement

Our approach to flexible work combines in-person and remote work. We aim to spend at least 50% of time each quarter in the office or with customers, allowing a flexible schedule while staying connected with the team. Remote roles may still have opportunities to gather in offices for important moments.

Are you being referred to one of our roles? If so, ask your Workday connection about our Employee Referral process.

Note: Workday will never ask candidates to apply to jobs through non-Workday channels, nor to pay recruiting fees or consulting fees to apply for a job.

Employment details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Human Resources
• Industries: Software Development