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Lead ServiceNow Engineer
  • Wrocław
Lead ServiceNow Engineer
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
EPAM Systems (Poland) sp. z o.o.
15. 4. 2025
Informacje o stanowisku

technologies-expected :


  • ServiceNow

about-project :


  • We are on the lookout for a skilled Lead ServiceNow Engineer to join our implementation core team.
  • In this role, you will be instrumental in driving the global implementation of ServiceNow and collaborating with various stakeholders to deliver effective solutions. If you are ready to make an impact, we encourage you to apply.

responsibilities :


  • Oversee the global implementation of ServiceNow from the ground up
  • Engage with multiple modules, including IT Service Management, Technical Service Management, Technical Network Infrastructure, Configuration Management Database, Event Management, Human Resource Service Delivery, Workflow Service Delivery, Governance Risk and Compliance, and Integrations
  • Develop ServiceNow integrations with enterprise platforms such as OKTA Single Sign-On, Salesforce, and SAP
  • Ensure platform consistency and integrity throughout the implementation process
  • Manage patching and upgrades of the ServiceNow platform
  • Collaborate effectively with internal stakeholders, external client representatives, and other vendors

requirements-expected :


  • Experience with either ServiceNow ITAM, HRSD, or ITOM Module implementation for at least 6 months
  • Minimum of 6 years of hands-on experience in ServiceNow implementation, including IT Service Management and Workflow Service Delivery modules
  • Strong team player with the ability to communicate effectively
  • Self-organized individual capable of working independently on tasks
  • Presentation skills to demonstrate results to business and engineering stakeholders
  • Consultative mindset with the ability to offer recommendations and improvements based on ITIL and ServiceNow best practices
  • Ability to work until 10 AM Pacific Standard Time to facilitate overlap with client representatives and core team members

offered :


  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English language classes
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • flexible working time
  • fruits
  • corporate products and services at discounted prices
  • integration events
  • corporate gym
  • corporate sports team
  • retirement pension plan
  • no dress code
  • video games at work
  • coffee / tea
  • parking space for employees
  • leisure zone
  • pre-paid cards
  • shopping coupons
  • sharing the costs of tickets to the movies, theater
  • christmas gifts
  • employee referral program
  • charity initiatives
  • family picnics

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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