Design & Develop Infrastructure Services: Align with enterprise architecture and security standards.
3rd Level Support: Act as a subject matter expert for complex incidents and problems.
Lifecycle Activities: Participate in upgrades, migrations, and capacity planning.
Documentation: Ensure proper documentation and knowledge transfer across teams.
On-call Support: Participate in the on-call rotation to support critical infrastructure services outside of business hours.
Vendor Collaboration: Work with vendors and service providers on issue resolution and improvements.
Continuous Improvement: Contribute to initiatives including monitoring, alerting, and operational excellence.
Compliance: Maintain compliance with IT security and regulatory requirements.
Roadmap Development: Responsible for the roadmap and lifecycle of various infrastructure domains.
Daily Operations and Management: Network, Datacenter, Compute, and Storage: Ensure compliance with NIS2, GxP, CIS controls, and GDPR, End User Computing, Cloud, Event Management, and Exchange: Manage services such as Exchange, SCCM, SCOM, Azure, PRTG, and Licensing.
Infrastructure Enablement: Develop IT infrastructure and application landscape to ensure compliance with best practices.
Process and Procedure Development: Ensure seamless interaction between IT operations and business needs.
Minor Project Management: Manage small-scale projects related to IT infrastructure.
requirements-expected :
Technical Expertise: Strong expertise in one or more infrastructure domains (e.g., compute, storage, networking, virtualization, cloud, or backup).
Troubleshooting: Proven experience in troubleshooting and supporting infrastructure environments.
Design Principles: Knowledge of infrastructure design principles, performance tuning, and high availability setups.
ITIL Processes: Understanding of ITIL processes, especially around incident, problem, and change management.
Log Analysis: Ability to analyze logs and telemetry data to resolve issues and improve reliability.
Hybrid Environments: Experience working in hybrid environments (on-premise and cloud).
Communication Skills: Strong communication and collaboration skills across technical and non-technical stakeholders.
Educational Background: Relevant IT training or equivalent working experience. Relevant certifications (e.g., Cloud, Azure, Network, ITIL).
offered :
Career in an Organization with Scandinavian Culture and Values: Experience a work environment that emphasizes equality, work-life balance, and sustainability.
Work in a hybrid model (3 days in the office per week).
Potential for a permanent contract after an initial 3-month period.
Comprehensive medical coverage through Medicover.
Sports Card: Access to various sports facilities and activities.
Life insurance coverage for added security.
Opportunity to be involved in the transition of processes.
