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Lead Business Consultant Asset Service Hub page is loaded

Lead Business Consultant Asset Service Hub

Apply locations Warsaw time type Full time posted on Posted Today job requisition id R-208331

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Why this is important to us:

SimCorp is experiencing a substantial increase in business globally and to support our growth we are looking for a Lead Business Consultant. This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome issues encountered by these clients. You will also prepare examples for our developers to work on in our internal systems in case of code defects and cooperate with them to resolve the issues.

This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us!

What you will be responsible for:

• Ensuring the daily production of the Asset Service Hub which bidirectionally exchanges data from third parties (e.g., custodians, brokers, asset managers, fund administrators etc.), the client and SimCorp’s Dimension platform
• Facilitating the root cause analysis for issues through collaboration with the internal and external teams
• Working with external partners’ helpdesks to analyze issues in the SWIFT and non-SWIFT data flows
• Working directly with several internal teams to analyze issues
• Working directly with the third parties to clarify issues
• Monitoring the cases in the ticketing system (currently SalesForce)
• Resolving tickets, including change requests
• Continuously identifying opportunities to improve the production support process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience
• Providing guidance to junior team members, acting as a multiplicator

What we value:

• Good experience with post trade settlement processes of the buy side
• Understanding what order executions, settlements and reconciliations are
• Knowledge what a SWIFT messages (MT and MX) are and their contents
• Thorough experience in general interfacing, data mapping and information flow issues
• Understanding of general testing processes and requirements in a project
• Experience in production support within asset management / asset servicing industry (SimCorp Dimension or equivalent)
• Experience working for either a custodian or asset servicer in a similar role
• Insight into the business and the IT side of the asset processing world
• Ability to work both freely and collaboratively within global teams
• Ability to navigate in an environment with missing/incomplete information and manage discrepancies
• Communication skills to handle personal, specific business communication
• Fluent in business and technical English

Benefits

• Flexible working hours
• Sharing the costs of private medical care
• Sharing the costs of sports activities (Multisport Card)
• Possibility to develop your career in an international environment
• Professional training and courses
• German and English language classes
• Integration events and charity projects

Next Steps

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Paweł Andrzejewski, Talent Acquisition Partner, at email address: If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

About Us

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

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