We are looking for an Operational Lead in the Business Analyst space within Securities Services Operations who will contribute to the client implementations and developments of new technologies within the Fund business.

The role requires both analytical and project management skills in order to design and manage the migrations runbooks or lead the developments of complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.

Responsibilities:

• Lead new business onboarding and system developments projects; management of multiple high priority visible projects

• Support migration tasks and Production Validation Testing for new system functionalities and client changes

• Preparation of business requirement documentation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation

• Active cooperation with Product, Technology, Oversight and Clients with view of making products and services scalable and efficient

• Challenge the status quo, display initiative and innovation – along with implementation of chosen productivity initiatives

• Very close cooperation with other Change teams and BAU to work out standardized offering, procedures and operating model

• Well organized capacity management and dynamic prioritization

• Perform regular and ad hoc trainings for team members

• Display appropriate involvement in Department strategic planning

• Support manager with running team meetings, providing feedback for 1-2-1s and appraisals

Requirements:

• Minimum 7 years of experience in institutions linked to capital markets; at least 3 years’ experience in leading changes through dynamic growth environment

• Knowledge of functioning of different financial instruments

• Advanced knowledge of accounting and SWIFT

• Experience in leading projects – at least 2 years

• Good organizational and prioritization skills. Independent, self‑motivated and hardworking

• Excellent communication skills (oral & written) – ready to lead meetings with internal and external clients

• Outstanding analytical skills & ability to synthesize information

• Team player able to build strong professional relationships

• Process improvement capabilities, ability to challenge the status quo, think innovatively and introduce improvement initiatives

What would you get in return?

• Competitive salary; annual salary review; discretionary annual performance bonus

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications

• A great environment for learning new technology and tools

• Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others

• Opportunity to work in hybrid mode

• Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks – our teams are constantly looking for new and better ways and we encourage all improvement ideas

Would you like to contribute to our mission of enabling Growth and Progress? Then your place is here!

Join Change Management department within the Citi Solutions Center Poland to have unique opportunity to progress your career with the largest financial services institution in the world.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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