Informacje o stanowisku
Reference: TEPO
Poland has become one of the most developed economies in the world, making it a desirable place to work abroad. With a high percentage of English speakers and diverse job opportunities for expats, the IT industry has found a significant spot in Poland’s economy.
IMPORTANT: YOU NEED TO BE LIVING IN POLAND OR BE READY TO RELOCATE ASAP TO APPLY.
We offer:
- Hybrid work model: Work from home most of the time after completing the first month of training.
- Performance bonuses and referral bonuses.
- Mobile phone/Internet subsidy.
- Entertainment benefits for employees.
- Paid sick leave.
- Great work/life balance: work Monday-Friday.
- Private healthcare.
- Life, accident & critical illness Insurance.
- Sport subscription.
The job:
You’ll be the Specialist in and part of the Risk & Anti Money Laundering (AML) assessment team in MS Operations in Onboarding & AML. Youll be responsible for ensuring a smooth onboarding process when merchants start new businesses. The Onboarding & AML team performs this service with high quality, efficiency, and a customer-driven attitude.
Your daily work will include tasks like these:
- Participating in internal product meetings in Latvian & English.
- Handling customer card applications in a professional, positive, and effective way.
- Solving administrative tasks according to offered services and business procedures.
- Conducting risk assessments, AML assessments, and ensuring KYC compliance.
- Controlling and handling Ongoing Due Diligence (ODD) and other relevant AML tasks.
- Providing customer service and ensuring high quality solutions for all customer segments (LAKA, Partner, SME DK/NO customers).
- Advising and servicing customers.
- Providing excellent communication and explaining complicated matters.
Your qualifications:
You speak and write Latvian fluently (minimum C1) and are fluent in English (B2).
- Experience handling customer applications and administrative tasks in a professional, positive, and effective way.
- Experience in communicating and explaining the ‘why’ behind decisions, with the ability to think analytically and detect risks.
- Previous experience with payment products/card services or KYC/AML/Compliance is a plus.
- You have basic computer handling skills.
- You are result-oriented, service-minded, self-driven, and flexible.
- Youre a fast learner with excellent communication and relationship-building skills.
If you have any questions about the position, please feel free to send an email to Our recruiters are ready to help!
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