Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
ANIXE Polska Sp. z o.o.
27. 3. 2026
Informacje o stanowisku
technologies-optional :
Linux
Grafana
Pingdom
Graylog
ELK stack
about-project :
You will be part of L1 Tech Support team of specialists, responsible for providing initial technical support to customers or end-users, addressing basic technical issues and resolving them promptly. The primary focus of L1 Support is to provide quick and efficient solutions to technical problems, and escalate more complex issues to higher level support when necessary. Our goal is to communicate openly, share knowledge, celebrate successes as well as constantly look for improvement opportunities.
responsibilities :
Investigate reported issues based on XML & JSON logs
Set the right priorities on issues based on the incident management process
Monitor our applications and services
Maintain a professional relationship with clients
Workflow organization between your team and company
Manual data verification
Manual Regression testing
Incident Management
Prepare documentation
requirements-expected :
Interested in technology and tech savvy!
Willing to learn and develop new skills
Advanced spoken and written English (B2/C1)
Fluency in Polish
Autonomous and creative team player
Strong communication skills
Available to work 12h shifts in 24/7 schedule – but you can plan it :)
offered :
Opportunity to enter the IT world
Many company and team events
Training budget – we support your growth
Open and friendly co-workers and a homey environment (you will see a dog wandering around acting as our stress relief)
Transparent Culture with open communication
Private healthcare; Multisport card and cafeteria programme
