Informacje o stanowisku

Role: Knowledge Manager

Industry: Banking

Location: Warsaw: 1-2x/week in the office

Remuneration: up to 155 zl/h net+vat

Type of contract: B2B

Duration: long-term cooperation

• Exposure to and strong understanding of ITIL
• Proficiency in English
• Previous experience in a Knowledge Management role
• Strong analytical thinking skills with the ability to translate complex technical data into easy-to-read language
• Experienced at managing multiple stakeholders at all levels of the organization
• Previous experience with ITSM tools with focus on Knowledge Management module

Role: Knowledge Manager

Industry: Banking

Location: Warsaw: 1-2x/week in the office

Remuneration: up to 155 zl/h net+vat

Type of contract: B2B

Duration: long-term cooperation

,[Verify quality of technical and operational documentation, Coordinate and/or create operational documentation (in case of lack or in order to improve quality), Translate technical documentation to user friendly knowledge articles that are appropriate for the intended audience, Helping capture new knowledge with the usage of IT Knowledge Management System, Ensure Knowledge articles are simple, easy to access and use and can be easily maintained in-line with organizational needs, Drives consistency in documented KB articles/solutions, Maintains relevant content for new team members and continued training, Encourage the staff and workers to share knowledge effectively and efficiently, Act as a single point of contact for Knowledge Management related question, Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics, Follow the ITIL best practices Requirements: ITIL

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Warszawa - Oferty pracy w okolicznych lokalizacjach