Join Colibrix One - Innovating the Future of Payments
At Colibrix One, were building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed EMI (FCA reference number 927920) and a Principal Member of Mastercard, we offer real-world financial solutions that include:
- Global card processing
- Digital wallet infrastructure
- Cross-border merchant accounts
- Alternative payment methods (APMs)
- Corporate accounts for legal entities
Were a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact – and were looking for talented professionals who are ready to shape the future of fintech. At Colibrix One, your work directly powers the digital economy. If youre eager to solve meaningful challenges and build with purpose, wed love to hear from you.
About The Role
As a Key Account Manager at Colibrix One, youll play a vital role in building strong, lasting relationships with merchants, collaborating across departments, and driving innovation through a deep understanding of client needs. This is a client-facing, strategic position ideal for someone who thrives in a fast-paced fintech environment and is passionate about delivering exceptional service.
Key Responsibilities
- Manage client onboarding, including gathering and conducting an initial review of documents
- Advise customers regarding products and services
- Establish and maintain sustainable customer relations
- Maintain and update the client database
- Act as the single point of contact for the merchant and facilitate dialogue between them and finance, compliance, and operations departments
- Anticipate client needs and challenges, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices
Your Profile
- Passion for providing the best client experience
- Excellent communication skills, with the ability to persuade and voice your opinion
- Dedicated, motivated, and confident personality driven by personal achievements and accomplishments
- Previous experience in a client-oriented role in the B2B sector
- Strategic and analytical thinking
- Ability to prioritize own workload and work with minimum supervision
- Ability to challenge established norms and proactively seek improvements and better solutions
What you need to succeed in this role
- 1+ year’s experience preferably within a regulated entity in a similar role in banking, payments
- Higher education in Business management, Economics, or other – would be an advantage
- Experience working in a fast-paced environment
- Excellent written communication skills and ability to convey complex information clearly and understandably
- Fluency in English and Russian (proficiency in additional languages is considered an asset)
What we offer
- Opportunity to shape the future of fintech solutions within a growing company
- A collaborative and supportive team environment
- English / Spanish classes
- Opportunity to receive reimbursement for work-related training/courses
- Option to work in a hybrid model based on mutual agreement with the direct coordinator
