Informacje o stanowisku

Client:

OEC

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

07cecbef2d0d

Job Views:

5

Posted:

06.02.2025

Expiry Date:

23.03.2025

Job Description:

Junior Technical Customer Support Analyst

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

About Us

OEC provides high-quality technology solutions to automakers and their franchised dealers which facilitate the sale of Original Equipment (OE) replacement parts. Using advanced, leading technology, OEC in the past 20 years has extended this mission providing constant support for over 50 international auto brands and more than 150,000 dealership and repair customers worldwide, being now a leader in the segment of the automotive market through continued innovation and subject matter expertise.

This offer applies to the Authoring department which is responsible for creating spare parts catalogues for one of the leading car manufacturers. We proudly take a key part in the whole cycle, from adding service decisions to each part, through cataloguing, illustrating, to providing support to our client as a help desk.

About You

• Very good knowledge of English (minimum B2 level)
• Basic knowledge of MS Office package
• Strong analytical skills
• Exceptional attention to detail and desire to achieve a high level of accuracy

Nice to Have

• Knowledge about car construction and car parts
• Interest in the automotive area

Responsibilities

• Providing technical support for OEM clients
• Analyzing, researching, and interpreting automotive parts engineering data
• Issuing new OEM spare parts into global distribution
• Making decisions that have a key impact on parts stocking and availability for dealerships that are essential for routine maintenance, warranty, and post-warranty repairs
• Working on multiple resources (databases, technical drawings, technical specifications, 3D models)
• Liaising not only with internal departments, like the customer support team, but also multiple customer departments and dealers

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