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Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security, and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Within the Video Security & Access Control (VS&A) business unit, we solve some of the biggest challenges around safety and physical security by developing advanced Artificial Intelligence (AI) technologies and products used to keep people, businesses, and cities worldwide safer. Our products are installed in more than 120 countries at thousands of customer sites, including schools, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

As a Product Operations Associate, you will be key in ensuring the smooth launch and ongoing management of our innovative product portfolio. You will work closely with product management, order management, sales, supply chain, demand planning, marketing, engineering, and other key stakeholders. Your work will be central to ensuring product data is accurate and readily available, enabling our partners and customers to easily order our products, and directly contributing to efficient sales and a positive customer experience. Reporting to the Senior Product Operations Manager, this role requires a blend of technical acumen, operational efficiency, and strong interpersonal capabilities.

What You’ll Do

• Set up and maintain product data across platforms, including Oracle PLM, Salesforce CRM, and SAP ERP.
• Enable sales by configuring product attributes for pricelists, quoting tools, and eCommerce platforms.
• Manage and resolve a high volume of product operations tickets, ensuring timely and accurate solutions.
• Collaborate with cross-functional stakeholders to secure the dissemination of product information.
• Support the smooth transition of products through their lifecycle stages by managing their availability status.
• Enter prices for new product introductions and implement necessary adjustments to existing products.
• Drive product data accuracy, availability, quality, and integrity across all relevant tools and platforms.
• Identify and champion opportunities for continuous improvement in the organization’s tools and processes.
• Partner with IT teams to effectively drive improvement suggestions through to successful implementation.
• Document existing and new processes to ensure business continuity and knowledge sharing within the team.
• Support new projects by providing requirements, participating in UAT, and confirming results.

Who You Are

• A genuine self‑starter who independently tackles challenges, thrives on taking initiative, and thinks proactively.
• Readily seeks resources, asks insightful questions for deep learning, and rapidly acquires new knowledge.
• Adaptable and proactive, quickly learning on the fly and effectively addressing tasks to ensure smooth operations.
• Curious and motivated by continuous growth, builds trust and rapport, and influences others without direct control.
• Driven by data, thrives in ambiguity, and demonstrates a passion for excellence and high productivity.
• Possesses strong interpersonal skills with verbal and written communication and the ability to present effectively.
• Skilled in building strong relationships, showing a drive to support colleagues, and fostering positive team spirit.
• Holds a university degree and has at least one year of technical experience in a large company.
• Familiar with Google Workspace, Oracle PLM, Salesforce CRM, SAP ERP, Atlassian JIRA/Confluence, Slack, etc.

Basic Requirements

• A university degree from a recognized post‑secondary institution.
• 1+ years of experience in a technical role in a large company.
• Working hours: Monday‑Friday, 2nd shift (14:00‑22:00).
• Work during quarter‑end weekends is expected.

Benefits

• Private medical & dental coverage.
• Multisport.
• Life insurance (two annual income).
• Employee Stock Purchase Plan – 15% discount on Motorola stock units.
• Employee Pension Plan – 3.5% of the gross monthly salary.
• IP Tax Relief (up to 80%).
• Yearly salary increase (depending on individual performance).
• Yearly bonus (depending on company performance).
• Flexible working hours (day schedule typically 7 – 10 am).
• 8‑hour workday with a 30‑minute lunch break.
• Sports activities: Moto football league, wakeboarding, snowboarding, e‑gaming league, etc.
• Wellness facilities and integration events.
• High‑class offices with parking space.
• Volleyball field and grill near the office.
• Robust training and development opportunities.
• CSR activities with employee participation encouraged.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Graduate

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic. We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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