Direct message the job poster from Kapsch TrafficCom AG

Responsibilities

• 1st level support for internal and external customers
• Incident coordination in ITSM tool
• Providing solutions to incidents and failures
• Escalation of complex incidents
• Monitoring of IT systems infrastructure
• Remote technical support for systems users
• Configuration of applications and testing
• Cooperation with other teams and departments

Profile

• LAN and WAN basic knowledge
• Familiar with PC components and its diagnostics
• Very good knowledge of Windows and MS Office
• Readiness to work 24/7 (8- hour shifts)
• You are a teamplayer and fast learner
• Good Polish and English (written and spoken)

Offer

• attractive remuneration and stable employment conditions (employment contract)
• co‑financing of sports activities
• private medical and dental care
• co‑financing of training and courses
• life insurance
• work in hybrid system with 3 days of remote work/week
• interesting work in an international environment

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service and Information Technology

Industries

• IT Services and IT Consulting