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# **Junior Service Desk Specialist 24/7** Warsaw Full time### Junior Service Desk Specialist 24/7* Warsaw* Full time**This recrtuiment process is for an international team, so please attach your resume in English.****Your responsibilities:*** 1st level support for internal and external customers* Incident coordination in ITSM tool* Providing solutions to incidents and failures* Escalation of complex incidents* Monitoring of IT systems infrastructure* Remote technical support for systems users* Configuration of applications and testing* Cooperation with other teams and departments**Your profile:*** LAN and WAN basic knowledge* Familiar with PC components and it’s diagnostics* Very good knowledge of Windows and MS Office* **Readiness to work 24/7 (8- hour shifts)*** You are a teamplayer and fast learner* Good Polish and English (written and spoken)**Our offer:*** attractive remuneration and stable employment conditions (employment contract)* co-financing of sports activities* private medical and dental care* co-financing of training and courses* life insurance* work in hybrid system with 3 days of remote work/week* interesting work in an international environment
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