Provide excellent customer service to dedicated customers
Support customers along the whole OTC process
Monitor the fulfillment of your customers orders and react in case your customer satisfaction is at risk
Represent your customers interests within BASF by managing your customers’ complaints and deliver professional answers
Cooperate with various departments locally and abroad (sales, finance, logistics, transport)
Be a high-end administrator by ensuring a proper level of documentation in the system and a document flow that goes in line with company and legal standards
Requirements:
1-2 years of professional experience in Order Management / Customer Service in Logistics
English - B2/C1
Additional language: French / Swedish / Dutch / Portuguese / Italian / Spanish / Romanian
SAP
Nice to have:
University degree in Business Studies / Logistics / Supply Chain
Strong communication skills and ability to work in an international environment
Offer:
Wide range of benefits
International environment
Employment contract directly with a client
Hybrid - 3 days a week from an office located in Warsaw
Salary range: 8 000 - 12 000 PLN gross - based on the experience
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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.