Junior Order Management Coordinator (2nd shift)

Join us to apply for the Junior Order Management Coordinator (2nd shift) role at Motorola Solutions.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

The Supply Chain Center in Krakow is part of Motorola Solutions’ (MSI) global network. The department is represented by a dynamic team of almost 300 people and constantly grows, putting a strong focus on both organizational and individual development.

Within the department structure we develop world‑class Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer Master Data Management and Business Operations, making us the Center of Excellence for MSI globally. Supply Chain is responsible for maximizing the efficiency and productivity of operations, supporting the sales process through proper forecasting, order management, securing material availability, shipping and delivery to our customers.

Our purpose is to deliver exceptional value and customer experience through agility, speed, and collaboration. We bring value, lead technology innovation and give Motorola Solutions a competitive advantage in revenue, cost, cash, delivery & customer excellence. Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience.

Job Description

As a Junior Order Management Coordinator you will develop expertise in a specific function and assume ownership of the process per the assigned role. You will execute the order management cycle, ensuring satisfaction of both internal and external customers through key activities.

• Order entry
• Change order process
• Hold management
• Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales, etc.)
• Providing high‑customer‑service‑level assistance to our customers (including handling inbound calls)
• Handling customer complaints
• Verification of order‑related documents’ accuracy with a thorough understanding of all customer fulfillment requirements
• Adapting to a fast‑paced business with a focus on first‑in‑first‑out cycle time
• Participating in monthly close activities that result in heavier workloads
• Understanding that teamwork is a must and cooperation with others is essential
• Prioritizing team goals and contributing to a good working atmosphere

Please note that this is a mixed shift position (working hours 2 pm – 10 pm).

Basic Requirements

• English skills at B2+ level
• Elementary computer literacy
• Familiarity with SAP, Salesforce and Google Workspace is welcome
• Student / college graduate (preferred)
• Experience in Supply Chain / Customer Service / Order Management is welcome
• Ability to identify basic problems
• Ability to resolve basic issues within the process
• Knowledge of where to find help to resolve an issue
• Team‑player attitude is a must
• Ability to work well under pressure
• Continuous learning mindset
• Capability to prioritize and efficiently handle various responsibilities
• Adapting to change
• Attention to detail

Benefits

• Mixed‑shift bonus
• Hybrid mode
• Comfortable working conditions (high‑class offices, parking space)
• Competitive salary package
• Strong team‑oriented culture
• Contract of employment
• Private medical & dental coverage
• Life insurance
• Multisport card or MyBenefit vouchers
• 1000 PLN for spectacles
• Employee pension plan (PPE)
• ESPP – Motorola Solutions stock programme
• Trainings and broad development opportunities
• Volleyball field and grill place next to the office
• Lots of sport activities (Moto football league, wakeboarding, snowboarding, e‑gaming league, etc.)
• Access to wellness facilities and integration events
• Motorola Solutions supports CSR activities and encourages employee participation

Travel Requirements

None

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp. z o.o.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Other

Industries

• Telecommunications

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