(Junior) Learning Services Specialist with German

The position

Looking for a role where you can unfold your comprehensive administration expertise with focus on splendid customer experience and further innovative process development? If you call yourself a digital native, are good in communications and aiming for continuous improvements then HR Learning Services is your place to be!

Tasks & Responsibilities

• As a HR Learning Services Specialist you might participate in the transition of HR Learning Services processes from Germany to Poland and ramp-up activities while ensuring high-quality service provision, operational readiness and compliance from day one
• You are responsible for the administrative end-to-end processing and the professional support in the area of HR Learning Services, taking into account the legal and operational agreements and other applicable arrangements
• You are independently processing the recurring learning services portfolio from training management assigned to you, promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence
• With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners
• You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures

About our future employee

You should be fluent in German (C1) and English (B2) and have up to 2 years of experience for a junior role or over 2 years of experience for a specialist role, preferably in the area of HR services.

Additionally, we are looking for:

• Completed higher education
• Familiarity with Power Automate or a strong interest in learning and working with process automation tools as a big asset
• Distinct empathy, team spirit, accountability, and service orientation
• Open networked mindset and great organizational skills
• Experience working with ServiceNow, Learning Management System (SAP), Learning Experience Platform (Degreed), and MS Office would be an advantage

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths – and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after – as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, youll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Pharmaceutical Manufacturing

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