Join to apply for the Junior Key Account Manager role at Mattel EMEA.

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard - when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Your Primary Responsibilities

• Develop Mattel E-com channel strategy in Poland and execute with excellence in partnership with the E-com lead.
• Using market knowledge of best-in-class activation, partner with Marketing and Digital teams to develop an insight-led strategy for the channel, aligned with Brand objectives, and include full scope of opportunities with practical solutions.
• Deliver a progressive plan for the channel and secure gross sales targets for the key customers.
• Build first‑class relationships with internal and external stakeholders to coordinate and lead the execution of the E-com strategy.
• Create relevant eRetail listings and activation plans for customers based on shopper insights, brand opportunities, and commercial priorities.
• Set up ROARing fundamentals in close collaboration with the eMerchandising team, ensuring all relevant assets (product titles, SEO copy, keywords, images, videos, etc.) are properly localized and available on time.
• Lead forecasting process for Ecommerce, ensuring timely and correct submission to the product source to secure in‑time/in‑full delivery.
• Monitor commercial KPIs, cost to serve, margin contribution and profitability of customers.
• Monitor payment discipline of customers and negotiate settlements of outstanding debts where necessary.
• Champion the customer experience, ensuring Mattel brands deliver a best‑in‑class experience in the E‑com channel.
• Constantly seek new business opportunities for Mattel based on insights, optimizing product range, digital media, SEO/SEM activities to improve Mattel footprint in the channel.

Position Mattel as a Thought‑Leader and Strategic Growth Partner

• Work closely with key e‑Retail partners, leveraging insights to maximise sales and retention.
• Plan and coordinate cross‑functionally specific actions to ensure high velocity of Mattel brands according to brand priorities.
• Facilitate two‑way sharing with the Mattel Regional cross‑functional team to implement insights, learnings and best practices.
• Keep abreast of industry trends and connect these insights to opportunities to drive sales performance.

What Does It Take to Succeed?

Developing Strategic Relationships

• Use appropriate interpersonal communication methods to influence and build effective relationships with business partners.

Customer Focus

• Make customers and their needs a primary focus of actions.
• Develop and sustain productive customer relationships.

Results Focus

• Set high goals for personal and group accomplishment.
• Use measurement methods to monitor progress toward goal attainment.
• Persistently work to meet or exceed those goals while deriving satisfaction from the process and continuous improvement.

Driving Change

• Seek innovative approaches to addressing problems and opportunities.
• Facilitate the implementation and acceptance of change within the workplace.

Business Decision Making

• Relate and compare data.
• Secure relevant information and identify key issues.
• Commit to action after proper consideration of resources, constraints, and organisational values.

Qualifications

• Qualified in Commerce, Sales, Marketing, or other business‑related disciplines (highly regarded).
• At least 2 years’ experience in a similar role.
• Exceptional project management and problem‑solving skills.
• Highly knowledgeable in shopper insights and how to use them effectively to drive sales.
• Willingness to work ‘hands‑on’.
• Strong analytical and problem‑solving skills.
• Strong influencing and interpersonal skills.
• Lateral thinking and the ability to continuously move projects forward.
• Ability to work under pressure while maintaining attention to detail.
• Strong planning skills, with flexibility to adapt to changes in circumstance.

What It’s Like To Work Here

• We collaborate: Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance‑driven company. We strive for excellence and focus on pursuing best‑in‑class outcomes. We believe in accountability and ownership and know our people are at their best when empowered to create and deliver results.

Referrals increase your chances of interviewing at Mattel EMEA by 2x.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Manufacturing, Design Services, and Entertainment Providers