As Junior IT Support Analyst, you will be responsible for supporting staff in the installation, configuration and ongoing maintenance of computers, external devices and software based on accepted standards and guidelines. You will also be responsible for remote technical support and training of staff in the use of computers, computer devices and software, as well as the maintenance of GFTs corporate systems (Active Directory, MS Entra ID, anti-virus, MDM, etc.).
If you have a relevant degree, one year of experience in a similar position, experience in user support, diagnosing network problems, proficiency in Windows 10, Microsoft 365, and fluent communication skills in English... apply.
After the probationary period, we offer the opportunity for hybrid work mode.
requirements-expected :
One year of experience in a similar position
Knowledge of Windows 10
Knowledge of Microsoft 365 platform applications
Experience in user support
Experience in diagnosing basic network problems
Basic knowledge of Active Directory
Ability to prioritise tasks
Very good communication skills
Ability to work in a team
Good written and spoken English (global user support)
Ability to work under time pressure
offered :
Working in a highly experienced and dedicated team
Competitive salary and extra benefit package that can be tailored to your personal needs (private medical coverage, sport & recreation package, lunch subsidy, life insurance, etc.)
Contract of employment
On-line training and certifications fit for career path
Free on-line foreign languages lessons
Social events
Access to e-learning platform
Ergonomic and functional working space with 2 monitors
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
