JUNIOR IT HELPDESK (M/F)

RESPONSIBILITIES

• Act as the first point of contact for IT support requests
• Diagnose and resolve core IT issues - Windows OS, O365
• Manage and maintain IT equipment (including Scanners and Zebra Printers)
• Create and update user documentation
• Issue resolution or escalation
• General Printer and PC Configuration Skill

REQUIREMENTS

• Eager to learn and develop new IT skills.
• Organised, motivated, and able to work independently.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities with a keen eye for detail.
• Patient and approachable when working with users of varying technical abilities.
• Driving licence.
• Must speak Polish, English as a minimum
• Nice to have:
• Experience with M365 administration and troubleshooting Windows & Mobile OS.
• IT certifications (e.g., CompTIA A+).

WE OFFER

• Stable full-time employment in an international company with an established market position
• A friendly work atmosphere
• Full support during the onboarding process