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Junior Help Desk Specialist

As limango, we create a company that has been specializing in e-commerce for 17 years. Together with platforms in the Netherlands, Poland, Austria, and Germany, we are part of the OTTO Group, one of Europes leading e-commerce companies. We are the shopping platform with the largest selection of products for the whole family!

We work and play together. We value work-life balance and create a culture of respect, trust, and equality. If these values are also key for you, there is a good chance that you will find your place with us.

Your role and main tasks

Goal of the Position: Daily support of Limango employees, on-site in Wroclaw office and remotely in Munich office.

Professional requirements for the candidate:

1. You must have good written and verbal English skills.
2. You must have good knowledge of MS Windows 10/11 and MS Office tools.
3. You must have basic networking knowledge.
4. Linux / MacOS knowledge is a plus.
5. Active Directory experience is a plus.
6. Familiarity with Jira / Confluence is a plus.
7. Familiarity with JAMF is a plus.

You will need

Personal requirements for the candidate: This role requires diligence, accuracy, and patience. Precision is crucial for intricate diligence procedures. Problem-solving and creativity are vital in this dynamic environment. The ideal candidate blends precision, patience, and creativity effectively.

Daily tasks of the position:

1. Ensuring the day-to-day operation of the companys IT systems.
2. Technical support for employees in an international environment, including response to ad hoc requests.
3. Installing and configuring operating systems and managing access rights.
4. Troubleshooting hardware and software issues.
5. Maintenance of computers and peripherals, preparation of workstations.
6. Handling the procurement process.
7. Cooperation with external services, supervision of delivery and acceptance of equipment.

Benefits

Private healthcare: We provide access to the best specialists for you and your loved ones.

Language classes: English and German lessons in small groups, tailored to your skills.

Remote work and flexible working hours: Possibility of partial remote work, as well as adjusting working hours to your daily schedule.

Office in the center of Wrocław: Nearby cinema, fitness club, and a large selection of lunch places. There is no shortage of coffee, fruit, pizza, sweets, and healthy snacks in our office.

Company events in the best company: After hours, we often organize interesting outings or meetings in our office.

What you can count on:

1. Interesting and challenging work in the dynamic environment of the Internet industry - you will not get bored with us!
2. The possibility of real shaping of the business - we value independence and delegate responsibility.
3. Gaining experience in an international team, operating in different European markets.

Sounds good?

We cant wait to get to know you.

Wrocław - Oferty pracy w okolicznych lokalizacjach