Informacje o stanowisku

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out ourYouTube channel andBeyond the Game Blog where we share behind-the-scenes insights and stories direct from our team members!

Job Description

We’re looking for a new team member to join the ITOP – ERP Team!We’re seeking someone to support us in our daily work related to the maintenance and development of our business systems. This is a great opportunity for anyone who wants to grow in the field of ERP system administration and support, gain project experience, and learn from more experienced colleagues.

Responsibilities

• Business systems administration (as an additional administrator): managing licenses, users, permissions, and configurations; ensuring system continuity and performance; developing systems using available tools; preparing reports and summaries.
• User support: consulting and assisting users in daily system operations; troubleshooting (1st and 2nd line support); escalating issues to vendors and coordinating their resolution.
• Participation in development and implementation projects for business systems.
• Handling tickets in the Helpdesk system.
• Creating and updating IT and project documentation.
• Preparing and conducting user training sessions.
• Carrying out programming or analytical tasks.

Qualifications

• Around 9–12 months of experience working with business systems (internships or traineeships also count).
• Experience with ERP systems (e.g., Enova, MS Dynamics 365) is an advantage.
• Basic knowledge of ERP system administration (permissions, configuration).
• Ability to provide user support (1st and 2nd line).
• Familiarity with Jira for ticket management.
• Basic analytical and technical skills (reporting, integrations, documentation).
• English proficiency at a minimum of B1/B2 level (reading documentation, communicating with vendors).

Additional Information

Working mode

• Office-First: Working primarily from the Warsaw office, 5 days a week.
• Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.
• Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
• REDs have access to the cafeteria platform through which they can receive subscription benefits, additional medical packages or vouchers and codes to shops and cinemas.
• Merch — gifts for newborn rebels and regular chances to nab some cool swag!
• A welcome pack filled with goodies — to help you feel right at home once you join the team.
• Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.
• Health checks — tests and vaccinations at the studio as well as professional advice and guidance from a specialist doctor.
• Psychological care — free mental health support and various well-being webinars.
• Multisport card — gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

• Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

• Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.
• Car and bike parking spaces.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• No dress-code — we like to keep it casual.

Relocation support

• Relocation package – flight ticket, company apartment for your first month, relocating your pet, shipping your belongings: it’s all covered. Who said moving countries needs to be complicated?
• Relocation assistance — processing your legalization operations for you, assistance with finding residence, tax settlements, helping out with translations if needed, and much more — we have dedicated teams to help make sure that all you need to feel right at home is taken care of.
• Polish lessons for foreign employees — and for your spouse or partner, too.
• Paid Leave — from 20 to 26 days of holiday for every team member per year, paid sick leave, and paid maternity & paternity leave.

If youve observed any irregularities in our recruitment process please click here to report them.

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Warszawa - Oferty pracy w okolicznych lokalizacjach