Junior Delivery Operations Specialist

Your responsibilities

• Project allocation & capacity planning
• Participation in (and later facilitation of) weekly staffing meetings
• Verification of project backlog and demand
• Monitoring team capacity and project pipeline
• Certification management
• Purchasing, distributing, and settling certification vouchers (Salesforce and other platforms)
• Monitoring voucher usage to avoid expiration
• Updating certification data in internal systems
• Supporting employees with access, voucher, and certification-related queries
• Operational & administrative support
• Leading onboarding sessions focused on time reporting
• Purchasing anniversary and farewell gifts for employees
• Internal communication related to team events and Salesforce community updates

Our requirements

• It is ok if you are starting your career and don’t have much experience. If you are motivated and ready to learn and take responsibility - Cloudity is the place for you.
• Strong organizational skills and the ability to work independently
• Analytical thinking and data interpretation skills
• Clear communication across various departments – from sales and delivery teams to senior leadership
• Ability to manage multiple tasks and priorities simultaneously
• Attention to detail and a proactive problem-solving attitude
• English language min. B2

What we offer

• Work in a dynamic and informal environment – at the intersection of consulting and IT
• Real impact on operational and organizational processes
• Opportunity to collaborate with various teams and get to know the organization “from the inside out”
• Benefits (e.g. private healthcare, sports card)
• Friendly atmosphere, team-building events, and... great pizza

We’re looking for someone to join forces with our Delivery Operations Manager to support and improve the daily work of our project teams. This role combines several areas, including team management support, project resource allocation optimization, team performance data analysis, collaboration with team leaders, as well as operational and administrative responsibilities.

If youre looking to grow or already have your first experience in team coordination, enjoy analyzing business metrics, and know how to translate data into actionable improvements – we’d love to hear from you!