Informacje o stanowisku

Opis stanowiska pracy

Junior Customer Care with German
Wroclaw
NR REF.: 1181430

Junior Customer Care Representative with German

Position description :

• Process incoming orders in SAP software

• Review customers’ orders to ensure completeness and correctness of delivery instructions

• Cooperate with customers, sales, operations and finance

• Invoice customers in accordance with relevant documentation

• Provide phone and email support to both customers and sales team

• Log all order and logistics complaints from customers

• Process correction of invoices according to information provided by customers

Position requirements :

• German & English language skills proficiency, both oral and written

• Experience in Customer Care

• MS-Office knowledge

• Knowledge of SAP would be an advantage

Personal requirements :

• Excellent interpersonal and communication abilities

• Ability to work in a team environment

• Ability to multi-task and work in a fast paced environment

• Ability to learn quickly and resolve customer inquiries

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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