Junior Collections Specialist with Italian

41_13181387

Obowiązki

• Building and maintaining positive relationships with customers and helping keep them updated on account status, overdue payments, and credit limits

• Billing customers

• Assisting in forecasting overdue payments and learning about customer payment behavior

• Generating and sending missing invoices and account statements, as well as assisting with documentation for write-offs when necessary

• Communicating with customers via phone and email to follow up on overdue invoices.

• Helping with credit-related requests for customers and supporting the resolution of payment issues

• Working closely with internal teams to help solve customer problems and supporting colleagues when needed

• Preparing simple reports on customer account statuses and taking on additional tasks as part of the team

• Helping new team members by sharing knowledge and assisting with their learning process

Wymagania

• Thrive in an exciting workplace that values and celebrates diverse perspectives.

• Contribute to a creative environment where your ideas are welcomed

• Access continuous learning opportunities

• Work on projects for international clients, expanding your skills set

Oferujemy

• Very good English and Italian skills (minimum B2 level)

• Interest in developing within the field of finance

• Ability to thrive in a dynamic and fast-paced environment

• Excellent communication and interpersonal skills, both written and spoken (due to the daily phone and email communication with customers)

• Ability to work in a hybrid mode (50/50) with the office located on Przyokopowa Street, Warsaw

Źródło: Accenture/Praca