Junior Collections Specialist with German (The Agile Team)
41_13000824
Obowiązki
Record, verify and execute transactions according to process documentation.
Follow up and action taken regarding open items
Timely and correctly solving cases
Handling timely SSF tickets/emails
Good understanding of overall processes.
Comply with standards, policies and procedures defined.
Timely ICS/internal controls control submission according to DP. (if applicable)
Understand the process impact of operational activities on KPIs/SLAs.
Update of documentation
Participation in meetings
Close cooperation across the team
Wymagania
German on C1 level is a must
English on B2 level is a must
Knowledge of SAP would be a benefit
Knowledge of any kind of ticketing tools such as SSF, ServiceNow or Salesforce would be a benefit
Good communication skills
Ability to work in a group
Positive attitude
Analytical skills
Oferujemy
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
Źródło: Accenture/Praca