Junior Collections Specialist with German (She/He/They)

41_R00004335

Obowiązki

• Collect and recover client receivables by proactively contacting customers (Business-to-Business) via phone and other channels, ensuring timely invoice payments and preventing overdue situations.

• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information.

• Meet weekly and monthly collection targets and service level agreements (SLAs) by embracing challenges as development opportunities.

• Report on collection activities and present progress in recovering receivables for your designated portfolio.

• With a forward-thinking and growth-driven approach, forecast cash flow, monitor past-due levels, and assess risks and opportunities.

• Build and maintain professional relationships with clients through regular communication and exceptional service delivery.

Wymagania

• Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.

• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.

• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Oferujemy

• Fluent German and English, B2 level required (both written and spoken)

• Strong communication and interpersonal skills essential for contacting clients via phone and email in a B2B (Business-to-Business) setting.

• MS Office Excel knowledge

• Strong attention to detail and analytical skills.

• Effective time management and task prioritization skills

Źródło: Accenture/Praca