Junior Collections Specialist with German (She/He/They)
41_R00004335
Obowiązki
Collect and recover client receivables by proactively contacting customers (Business-to-Business) via phone and other channels, ensuring timely invoice payments and preventing overdue situations.
Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information.
Meet weekly and monthly collection targets and service level agreements (SLAs) by embracing challenges as development opportunities.
Report on collection activities and present progress in recovering receivables for your designated portfolio.
With a forward-thinking and growth-driven approach, forecast cash flow, monitor past-due levels, and assess risks and opportunities.
Build and maintain professional relationships with clients through regular communication and exceptional service delivery.
Wymagania
Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.
Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
Oferujemy
Fluent German and English, B2 level required (both written and spoken)
Strong communication and interpersonal skills essential for contacting clients via phone and email in a B2B (Business-to-Business) setting.
MS Office Excel knowledge
Strong attention to detail and analytical skills.
Effective time management and task prioritization skills
Źródło: Accenture/Praca