• Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.
• Resolve unidentified payments, code past due invoices, prepare write off documentation, and inform customers about uncollectable debts.
• Generate and send missing invoices, statements of account, and dunning letters.
• Handle day to day activities and escape.
• Responsible for timely cash collection.
• Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.
• Resolve unidentified payments, code past due invoices, prepare write off documentation, and inform customers about uncollectable debts.
• Generate and send missing invoices, statements of account, and dunning letters.
• Handle day to day activities and escape.
• Responsible for timely cash collection. Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.
• Resolve unidentified payments, code past due invoices, prepare write off documentation, and inform customers about uncollectable debts.
• Generate and send missing invoices, statements of account, and dunning letters.
• Handle day to day activities and escape.

The work location for this role includes a mix of working remotely and in an Accenture office in Warsaw (50/50 hybrid model).

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

HERE’S WHAT YOU’LL NEED:

• Arabic and English skills, minimum B2 Level.
• Excellent communication and interpersonal skills.
• Analytical skills.
• Ability to work in problem-solving environment.
• Strong organizational and time-management skills.
• Experience in customer service, collections or accounts receivable processes will be an asset.
• Experience in Collections/OTC process

ABOUT US:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking apply now! button

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