DXC Technology (NYSE: DXC) is a global IT services provider that embraces change and delivers mission‑critical services to over 6,000 customers in more than 70 countries. We value innovation, collaboration, and customer success.

Position Overview

Junior Specialist for Banking Services – part‑time (4 PM – 8 PM) hybrid format based in Wroclaw.

Responsibilities

• Communicate effectively on the phone with German‑speaking customers to understand and address their banking needs.
• Assist with account opening, closing, inquiries, transactions, product information, and related inquiries.
• Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
• Educate customers about available banking services, products, and digital platforms.
• Maintain detailed and organized records of customer interactions and transactions.
• Follow established procedures and compliance guidelines to ensure security and confidentiality.

Qualifications

• Fluent German (written and spoken).
• Communicative English.
• Strong interpersonal and communication skills.
• Customer‑centric approach.
• Ability to handle complex customer interactions and problem‑solving.
• Detail‑oriented with a commitment to accuracy and compliance.
• Experience in a BPO/corporate environment is an asset.

Benefits

• Comprehensive medical insurance package.
• Life insurance package.
• Multisport card.
• Work‑from‑home equipment (chair, desk, monitor, headset).
• Career advancement opportunities within the organization.
• Unlimited access to DXC University courses (LinkedIn Learning, Udemy, etc.).
• Access to GoFluent for foreign language learning.
• DXC partner certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, MicroFocus, Salesforce, Red Hat, VMware, Workday).
• Employee referral bonus program.
• Philanthropy and CSR event participation.
• Employee recognition and wellness programs.

We are committed to fostering an inclusive environment where everyone can thrive. If you are a detail‑oriented, customer‑focused professional with German language fluency, we invite you to apply.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers. DXC never asks for any money or payments from applicants at any point in the recruitment process.