Junior Back Office Specialist with Scandinavian languages and Finnish (shift work)

Reference number: CA/MAS location małopolskie / Kraków category Back office

What will you be doing?

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.
• Using market specific knowledge and insights to improve the support of user community.
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Requirements

• Knowledge of the Swedish OR Norwegian OR Finnish OR Danish language at the level of min. B2+ and English language min. B2 (necessary condition).
• Availability to work on an 8/5 shift pattern from the office - different working hours.
• Excellent communication (verbal and written) and interpersonal skills.
• The ability to adapt to learning new processes and concepts, good organizational and time management skills.
• Neutral attitude towards alternative video content that requires action / classification.

Our client offers

• Stationary work (office in Krakow).
• Being part of a global development-focused organization.
• Open and international environment.
• Training and development opportunities, including language courses.
• Professional development and a clear career path.
• Full equipment and paid training provided from the first day of work.
• Comprehensive benefits package: (LuxMed medical care, including dental care, life insurance, cafeteria benefits).