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Junior Application Support Analyst
  • Katowice
Junior Application Support Analyst
Katowice, Katowice, Silesian Voivodeship, Polska
Travcorp Poland Sp z o.o.
30. 5. 2025
Informacje o stanowisku

technologies-optional :


  • ServiceNow
  • Jira
  • Umbraco
  • REST API
  • DataDog
  • GitHub
  • Informatica

about-project :


  • We’re looking for a Junior Application Support Specialist who wants to grow in the area of infrastructure and business applications. This is a great opportunity if you have an analytical mindset, enjoy solving problems, and are ready to build hands-on experience in a friendly, international team.
  • This is a junior-level role, so we don’t expect you to know everything. We’re here to help you grow – all we ask is motivation, curiosity, and the desire to be part of a great team.
  • You don’t need to know everything yet – we’ll support you and help you learn!

responsibilities :


  • Assist internal users in resolving application issues and questions
  • Work closely with more experienced team members to troubleshoot and analyze incidents
  • Learn how to configure systems like Salesforce and ServiceNow
  • Help create and update documentation and knowledge base articles
  • Collaborate with development and QA teams
  • Participate in business analysis and application testing
  • Communicate clearly in English with international colleagues
  • Be open to taking part in out-of-hours support rotation – after you’ve been fully trained

requirements-expected :


  • Very good English skills (minimum C1 – written and spoken)
  • Technical background (studies or early-career experience)
  • Interest in IT systems and applications
  • Positive attitude and willingness to learn
  • Good time management and organizational skills
  • Team spirit and a customer-focused mindset
  • Calm and empathetic approach when helping others

offered :


  • Opportunities for constant development and work on exciting projects
  • Working in an international environment
  • English lessons
  • Attractive remuneration in Euro
  • Flexible working hours
  • Fully or partially paid training and development
  • Required presence in the office 1-2 days per week

benefits :


  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate gym
  • corporate sports team
  • corporate library
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives
  • family picnics

  • Praca Katowice
  • Katowice - Oferty pracy w okolicznych lokalizacjach


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