The Retail Banking Technology Business Management team sits within GCIO IWPB COO team and is responsible for the effective and successful running of all operational processes and reporting for many areas of WPB Technology (approx. 5,200 FTE).
This role will initially be accountable for co-ordination and reporting for the tech Transformation program and fixed capacity targets and billing. The role may then grow to manage the day-to-day running of workforce management activities (WFM). (Including end-to-end for the entire recruitment cycle, from business need to FTE exit as well as performing affordability checks against budgets, approving requests and data quality analytics.) This capacity team work with all the Retail Banking or WPS technology service lines.
responsibilities :
Coordinate and report for the tech Transformation program for RBT/WPS.
Coordinate and report for fixed capacity targets and billing.
Become the face off / point of contact to business managers to ensure holistic reports are build and the same data is used by different parts of the organisation.
Manage, guide and support business managers and other stakeholders through various processes and reports to ensure adherence to governance and strategy
Support and co-ordinate the actions given by the central IT COO team and see it through to execution
Develop and maintaining vital relationships across multiple internal and external departments with stakeholders, business, and customers.
Develop and implement Communications & Governance along with transformation and tooling skills to manage the end-to-end workforce team activities.
requirements-expected :
Proficiency in handling large data using Excel to create various reports and views.
Great attention to detail / accuracy and ability to look at the detail but also aggregate information for senior BM and technology leadership consumption.
Ability to prioritize effectively to focus on key issues and willing to take on end-to-end responsibility of processes / reports including ensuring they are still fit for purpose and utilized by our stakeholders. This will include - but is not limited to - developing the tooling infrastructure for WPB Technology (Clarity v Pioneer, central governance and reporting management, enhanced tooling and infrastructure).
Fluency in English both verbal and written
offered :
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
