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IT&D Director, Global Technology & Infrastructure Operations, Essential Home

We are Reckitt

Home to the worlds best loved and trusted household brands like Air Wick, Cillit Bang or Calgon. Essential Home is an exciting, agile and entrepreneurial business, truly focused upon delivering great results and value creation. We ‘Make a House Your Home’, through trusted products that transform people’s homes into clean, fresh and inviting spaces. Each day, we strive to make the highest quality air care, laundry, surface and pest products for our customers.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In IT&D, youll be a force for good, whether youre championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, youll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if youre willing to bring your ideas to the table, youll get the support and investment to make them happen.

Your potential will never be wasted. Youll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, youll keep learning exciting new approaches.

With a trusted portfolio of world-class Air Care, Surface, Laundry and Pest Control products, the Essential Home team’s purpose is to Make A House Your Home. Fuelling this newly formed business and leadership team is a diverse and inclusive culture for all. Together, we’re shaping a team with a founder mentality: that listens and learns, and that is entrepreneurial, agile, and action oriented.

With high-quality brands such as Air Wick, Cillit Bang, Calgon and Mortein, now is an exciting time to join a dynamic company full of purpose, pace and energy, that will create a truly unique learning and career opportunity for all.

About the role

A unique opportunity for a motivated self-starter to lead and shape the Essential Home IT & Digital function on a global scale. As the Global Director of Technology and Infrastructure Operations, you will have the chance to radically simplify the technology landscape by designing and building a greenfield technology stack from the ground up, creating the foundations for the future of this business.

You will build a lean, senior, and highly capable team, while fostering strong, long-term partnerships with leading technology vendors to ensure sustained success. This role is part of an exceptionally strong and dynamic leadership team and offers tremendous personal and professional growth.

Your responsibilities

• Strategy and Execution: Develop and execute a comprehensive technology strategy that supports Essential Home’s business goals and drives digital transformation across all functions.
• Global IT operations management: Oversee the management of global IT operations ensuring reliability, efficiency and resilience of all technology platforms and infrastructure.
• Technical oversight: Oversee the design and implementation of the technical architecture and infrastructure to ensure scalability, efficiency and resilience of Essential Home applications and systems. Essential Home technology is Microsoft/Azure heavy.
• Team Leadership: Lead and mentor a diverse team of IT & Digital professionals, fostering a culture of inclusion, collaboration, and continuous improvement.
• Building strong partnerships: Internally working closely with other senior executives to integrate technology initiatives with business strategies, ensuring seamless operational execution. Externally establishing and maintaining strong relationships with technology vendors; stay up-to-date with latest technologies and innovations that could benefit the company.
• Continuity management: Prepares the organization to withstand and recover from outages, minimizing downtime and safeguarding operational continuity.
• Budget Management: Ensuring cost-effective investments and tracking of spend. Continuously look for opportunities to save and reinvest in new technology.

The experience were looking for

• Proven ability to design and implement scalable, efficient, and secure IT infrastructure and enterprise systems, with a focus on simplicity and future scalability.
• A track record of driving digital transformation through innovative technology solutions, preferably in a greenfield or high-growth environment.
• Deep knowledge and hands-on experience with the Microsoft ecosystem: M365, Flow, Intune, Power Platform, etc.
• Extensive experience with Microsoft Azure, including architecture, deployment, security, and optimizing cloud-based solutions. Experience with MuleSoft and ServiceNow would help.
• Experience in developing and managing strong, strategic partnerships with technology vendors, ensuring alignment with business goals and maximizing value from external providers.
• Demonstrated success in integrating diverse systems and applications into a cohesive and functional technology ecosystem, with a focus on interoperability and efficiency.
• Awareness and understanding of emerging technologies, including AI, IoT, and automation, with the ability to evaluate and implement these in partnership with the rest of the IT&D LT

The successful Candidate

• You know your stuff: You have a strong technical background and proven expertise in designing, implementing, and managing enterprise-level technology solutions.
• You are a creator: You act with urgency to deliver results, while building foundations for long-term growth.
• You are laser focused on results: You take accountability for your actions and ensure measurable outcomes.
• You have a founder’s mentality: Agile, entrepreneurial, and owning decisions and their impacts. You thrive in a dynamic and fast-paced environment.
• You create and nurture an inclusive and thriving workplace, you lead with care for others, fostering collaboration and mutual respect.
• You have experience in working in a large matrixed CPG organization (regional, global, cross-functional) and you are comfortable with a high exposure role in the IT & Digital Senior Leadership Team.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitts potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitts pay for performance philosophy.

Equality

We recognise that in real life, great people dont always tick all the boxes. Thats why we hire for potential as well as experience. Even if you dont meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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