IT Test Manager

Miejsce pracy: Kraków

Technologies we use

Expected

Selenium
Tosca
Insomnia

About the project

The role is based within GPS (Global Payments Solutions). The role focuses on delivering exceptional planning, documentation and coordination of testing activities to the business, playing a critical role in aligning the Bank’s change portfolio to reflect regulatory requirements and business priorities

The Test Manager will be responsible for coordinating testing activities for the Payments & GLCM (Global Liquidity and Cash Management) projects. This will include:

-Full accountability for the Quality assurance of all testing in these projects,

-Ensuring that all test plans and test execution meets the business and regulatory objectives they were initiated for,

-Full compliance with all regulatory and scheme requirements,

-Consideration and mitigation against the introduction of any operational risk.

Your responsibilities

Manage testing across multiple application support streams, ensuring quality and compliance with regulatory standards.
Create auditable documentation, including test plans, strategies, cases, results, and stakeholder reports.
Address and escalate risks or issues identified during testing to ensure proper resolution.
Maintain expertise in UK payments testing, including Faster Payments, BACS, Cash, and Cheques.
Collaborate with multiple teams to execute testing phases with high standards and efficiency.
Champion advanced testing methodologies, such as shift-left techniques and test automation, to improve quality and efficiency.
Represent testing in project-level meetings, providing updates and ensuring alignment with organizational goals.
Engage with global teams to share best practices and integrate advanced testing approaches across the organization.

Our requirements

Proven experience in managing E2E testing activities in banking domain (ideally payments (SEPA, SWIFT, ISO20022, card schemes, RTP).
Solid understanding of the SDLC and STLC in both Agile and Waterfall environments.
Proficiency in API testing, integration testing, system testing, UAT coordination, NFT.
Familiarity with automated testing tools (Selenium, Tosca, Insomnia).
Strong analytical and problem-solving skills, with excellent communication and stakeholder management abilities.
Ability to prioritize competing demands and adapt to dynamic working environments.
Leadership experience with a focus on team development and fostering collaboration.
Experience with CI/CD pipelines (Jenkins, GitHub) and ISTQB certification is a plus.

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
retirement pension plan
corporate library
no dress code
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
In-office gym

Recruitment stages

Online assessment
Phone interview
Job interview
Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC..Before you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates only..In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at:

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